FAQs
At this time, unfortunately no. Frame tents can take up to 3-4 times as long to set up as compared to a pole tent. Frame tents require multiple steel connectors, drastically increasing the cost of the tent compared to a pole tent. We are not currently manufacturing frame tents due to the demand of our pole tents, and until we find a better frame system to put under our tents. Our main goal is to have our customers happy with our tents, and we feel that you will be extremely happy with our pole tent, and you’ll find our price is better than frame tents, plus way easier to you and/or your crew to install. We can also build a more stylish tent with our high peak pole tents than is possible with a frame tent.
Please remember that a pole tent can be installed on concrete or asphalt just like it can be on grass or gravel. Each pole has to be anchored with straps that we provide, but anchors can include large anchor blocks of some type, or you can drive our stake right through asphalt, and easily repair that hole with “patch asphalt in a bag” available at your local home repair store. Also, on concrete, it can be anchored with our stakes, if blocks are not available, but cutting a hole in the concrete where the stakes are required to be placed, and driving in the stake. When finished, you can repair the hole in one of several ways. Either a quick-concrete mix can be used to fill the hole, and seldom will there be any issues, or if the tent will be installed in the location time-after-time, then the same “patch asphalt in a bag” can be used to fill in the hole. If this is used, then our stakes can be pounded right through the patch when installing the tent again next time.
- Drop the tent to the ground, and ride out the storm flat on the ground. This obviously is the safest way, but possibly the costliest pending the use of the tent at the time, and pending your situation, it may not be possible.
- Pull off the sidewalls, or roll up the sidewalls and secure to the eave. The dome of the tent will still move with the wind: however, the walls will not be an issue on pushing over the tent from the side.
- If you decide to leave your tent standing with an upcoming storm, it is imperative that the tent be as tight as possible. Make sure every tie-down point is as tight as possible, while making sure that your stakes are secure in the ground. If the ground is soft, make sure the poles have secure footing. This may require you to place wood underneath each pole foot. How soft the ground is will determine how big of a wood base you need to put under each pole. Obviously the center poles will require more square inches of wood due to the weight and stress of the center poles compared to the wall poles.
- Tar, oil, grease, and other petroleum product staining can easily be removed with WD-40 and a clean rag. Several applications may be required pending the type of stain. Please remember to clean the WD-40 off of the vinyl with soap and water after cleaning the stain.
- Magic eraser style cleaners can clean multiple stains or discolorations.
- For rust, hard-water, and mineral stains try a CLR type cleaner.
- Mildew or mold can be a tough discoloration to remove, but bleach products are the best for this. Please remember that bleach (or chlorine) products DO NOT whiten the vinyl, and if used frequently and at full strength can damage the strength of the vinyl. Again, after using a bleach product, please wash the area with soap and water to remove any chlorine residual, as this product can be harmful to vinyl.
- Duct tape or adhesives can many times be removed by a goo-gone type product. It is best to remove this damage before the adhesive left on the tent colors dirt and causes discoloration.
- Tough leaf stains, yellowing, or crepe-paper staining can be removed or lessened in intensity by exposing the damaged area to the sun, or also by using infrared lighting. Please use caution with infrared lighting, as damage can occur if the lighting is too close causing heat damage. It is best to use infrared lighting in short intervals at a time, maybe 15-25 minutes, and then evaluate the damaged area to see if and how much improvement is made with this process.
Please see our seating table by tent style and size. Please understand that these are just estimates of seating capacity, and will normally will include a three (3) foot open space around the perimeter of the tent.